Billing | FAQ
Written by Avery Simmons
Updated at October 26th, 2021
This section contains frequently asked questions regarding billing.
Do clients have to be in the portal to make payments?
- In order for a client to make a payment on their own, they will need to be logged-in to the client portal.
- Additionally, Canopy users may accept payments on their clients' behalf.
How long do payments take to be deposited into a users bank account?
- Generally, it takes between 3-5 business days for funds to be deposited into a user's account.
How do I know when my payments application has been accepted?
- The status of pending payments applications can be viewed in your company settings under the billing tab.