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Create a Time Report

Written by Avery Simmons

Updated at April 25th, 2022

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Table of contents

    Time reports are meant to give you detailed breakdowns about how your team has used Time in Canopy. You can access reports related to billing on the Billing Reports page located under billing on the global navigation bar. The guide for billing reports is located Create a Billing Report‍. 

    This guide will show you how to access and process Time reports. To get started, click on Time in the global navigation bar.

    Roles/Permissions:
    • Roles: Admin
    • Permissions: Reports

    1. Choose Reports from the slide-in menu.

    2. Select a relevant report. Report options are as follows:

    Report type:
    Permissions requirements:
    • Hours tracked by contact: Shows an hours breakdown by their assigned contact.
    Billing Reports, Contacts Not Assigned
    • Hours tracked by service item: Shows an hours breakdown by their assigned service item.
    Billing Reports, Contacts Not Assigned
    • Hours tracked by team member: Shows an hours breakdown by their assigned service item.
    Billing Reports, Contacts Not Assigned
    • Productivity by Team Member: Shows a breakdown of what percentage of a team member's hours are billable, and how many of those hours are actually being billed to clients.
    Billing Reports, Contacts Not Assigned
    • Utilization by team member: Compare billable time against invoiced time to see how much is actually being made.
    Billing Reports, Contacts Not Assigned

    3. Some reports allow you to show the breakdown according to different time periods. To use a preset time breakdown, click on the preset dropdown menu.

    • Choose to show a breakdown by week, month, quarter, or year.

    4. Some reports can also be broken down to a custom date range. To select a custom date range, click on the date dropdown menu.

    • Choose one of the quick toggles on the left side of the dropdown menu, or utilize the calendar to select a specific date range.
    • After selecting the necessary custom date range, click Apply.

    5. Reports can be exported as a CSV file. To export a report, click the options menu in the applicable report's viewing page.

    • Click Export CSV.


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