Purchase Product Licenses
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You can purchase additional licenses for your Canopy subscription from directly within the Canopy's settings page. Only admin users with account management permissions are able to purchase, assign, and un-assign licenses from a user. To get started, navigate to the Settings page from your profile on the global navigation bar.
- Roles: Admin
- Permissions: Account Management
1. Click Account Management on the left-side column.
2. Scroll to locate the add-on you would like to purchase more licenses for.
- If you have not already purchased the applicable add-on for your account, you will need to contact Canopy's Services Team to upgrade your plan 1-855-616-7305.
3. Click the in-line Purchase licenses link.
4. Input the number of additional licenses you would like to purchase.
- The purchase modal will update to show the annual cost for the additional licenses and the new annual cost for all licenses, including those you are currently purchasing.
- License rates are prorated depending on when your contract with Canopy started. You can determine this date by viewing your Next renewal date.
- If your account has a current Balance due, you must pay that balance before purchasing additional licenses.
5. Click Continue.
6. Verify your payment and purchase information and click Confirm and pay.
- If you see a mistake with your purchase, please contact Canopy's support team.