Service items automatically set the billing rate and other information on invoices. By adding service items for each service your practice offers, you will be able to efficiently invoice your clients for the services rendered. To get started, click on Your Profile on the global navigation bar.

Roles/permissions:

• Roles: Admin
• Permissions: Billing and Payments

1. Choose Settings from the pop-out menu.

2. Click Billing Settings on the left-side column.

3. Click on the Service Items tab.

4. Click Add new service item.

5. Input a name for the service item in the popup window.

6. If necessary, include a description of the services offered.

7.Select an Income Account for the service item.

8. Input a billable rate for the service item.

• You can choose to have the service charge per service item, or per hour that the service item is executed. 

9. Input an applicable tax rate for the service offered.

• Tax rates should entered as a percentage. This percentage will automatically be applied to the total billing rate that you set in step 5.

10. Enter a code for the service item.

• Codes can be used to better classify different services or to differentiate services of the same name according to their respective department.

11. Click Save to add the service item.

Editing a Service Item

Previously created service items can be edited to update their billing details. To get started, navigate to your Settings in Canopy.

1. Click on Billing Settings on the left-side column.

2. Click on the Service Items tab.

3. Click on the blue Name of a service item you wish to edit.

4. Update the key details of the service code such as Name, Code, Description, Rate, and Tax Rate in the Edit Service Code window.

5. Click Update.

Archiving Service Items

1. Navigate to Settings in Canopy.

2. Click on Billing Settings on the left-side column.

3. Click on the Service Items tab.

5. Locate a service item you would like to archive and click the in-line checkbox.

6. Click the Archive Item icon

Restoring Archived Service Items

1. Click on Billing Settings on the left-side column.

2. Click on the Service Items tab.

3. To access archived items, click the options menu.

4. Choose Archived Items from the dropdown menu.

5. Select archived items to restore by clicking the in-line checkbox next to each applicable service item.

6. Click Move to active.