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Customize your Domain Name

Written by Avery Simmons

Updated at October 22nd, 2021

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    Admin users can customize the domain name for your practice's client portal. Customizing the domain name for your client portal site will display [your domain].clientportal.com, letting your clients know they are accessing your customized site. To get started, click on your profile on the global navigation bar.

    Roles/permissions:

    • Roles: Admin
    • Permissions: Custom Branding

    1. Choose Settings on the pop-out menu.

    2. Click Custom Branding.

    3. Enter your desired Domain in the field provided.

    • If your domain is available, a green checkmark will display in the field.
    • When selecting a domain, be aware:
      • If you change your domain, your clients will be redirected from your previous domain to the new one for 30 days.
      • You will not be permitted to edit your domain during these 30 days.
    • If changing your domain name, first click Change Domain.

    4. Click Save Changes at the bottom of the screen.

    • Continue to customizing your Logo Image, if preferred.


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