Canopy offers all verified users access to a forum where you can submit feedback and vote for feature requests and changes that will most improve your Canopy experience. Our feedback forum also allows users to sign up for notifications from our product managers and development teams so that you can stay up to date on when the features you care about are released. This article will show you how to access the forums, how to post on the forums, and how to vote for certain requests and signup for notifications.

Accessing the Forums

Only verified Canopy users can access the forums. The easiest way to access the forums is to be logged in to an active Canopy session before navigating to the forums. You can bookmark https://feedback.getcanopy.com/ and login on the website, or you can navigate to the website from within Canopy.

Navigating the Feedback Portal

1. Each of Canopy's product categories are listed on cards. Click on a card to see all associated feedback ideas.

2. Input a search to see if your idea has already been posted by another user.

• Searches will search through idea titles and their descriptions.

3. Select a search result to open that idea's page.

4. Add a comment if you want to add more to the feature request.

5.Click Vote to show that you also want to see the feature implemented. 

• After you've clicked Vote it will change to read Voted!.
• You will receive notification for any updates associated with ideas you have voted for.

Submit a New Idea

1. Click on the product segment card that best relates to your idea.

• Select any subcategories for your idea in the left-side column.

2. In the Enter your idea search box, begin typing your idea.

• The feedback portal will search current ideas to see if your idea has already been logged.
  • If you see your idea in the search results, go ahead and vote on that idea. You'll be signed up for all notifications related to that idea. You can also add a comment in you want to provide more detail for the idea.

3. If you don't see your idea in the search results, click the Post a new idea... button.

4. Make sure to complete the Enter your idea field. 

• This field serves as the Title of your idea.

5. In the description box, provide any relevant details for your idea. 

6. Click Post idea to add your idea to the category.

• We'll take a look at your request and see how it fits into our roadmap. You can follow any development progress in the feedback portal.

Change Feedback Notification Settings

1. Click Settings near your profile picture in the top-right corner.

2. Here you will see all of the ideas you have voted for or commented on. 

3. Select when you would like to receive email notifications in the left-side column. 

• You can choose to receive emails when an idea has a Status update, New Comment, or when your idea submission has been confirmed.
• A checked box indicates that you want to receive those notifications for the ideas listed on the right.